Datachain Rio

Maintenance and hosting

Maintenance for your website: secure, fast and always online

Every website I build comes with maintenance: required for the first 12 months, cancellable monthly after that. You choose between two plans and know precisely, in advance, what is included and what is not.

Two plans

Prices per month, final, with your .com.br or .br domain included. Each plan also shows the total for the first year.

Basic

R$ 249 /month

first year: R$ 2.988

  • Hosting
  • .com.br or .br domain, transferred to you at no cost when you leave
  • SSL certificate
  • Daily backups
  • Server updates
  • Monitoring: is the site online?
Choose Basic

My recommendation

Complete

R$ 490 /month

first year: R$ 5.880

  • Everything in Basic
  • 1 hour of small changes per month
  • Security monitoring: every day I check whether anyone has tampered with your site
  • Restoration after an attack, at no extra charge
Choose Complete

The same plans apply to a Shopify online store. Products and inventory you manage there; see what maintenance for a store includes.

Transparent

What is included and what is not?

This is where I earn your trust. That is why it is in large print, not in the fine print.

What is included and what is not?
ItemBasicComplete
Hosting, .com.br or .br domain, SSL certificate, daily backupsyesyes
Server updates and monitoringyesyes
1 hour of small changes per monthnoyes
Security monitoring and restoration after an attacknoyes
New pages, new features, design changes, copywriting, photographynono
Google Business Profile, Google Analytics and other external services (separate, hourly)nono
Third-party costs (Shopify, payment providers)nono

How changes work

  • Work outside your plan costs R$ 290 per hour, billed per quarter hour (R$ 72,50 per 15 minutes). Final price, no additions.
  • Work likely to take more than 1 hour I estimate first. I only start after your go-ahead.
  • An included hour that goes unused does not carry over to the next month.
  • Every month you receive a summary of the time spent.

Example

Changing your opening hours: covered by your included hour. A new page with its own text: about 2 hours = R$ 580, always with an estimate first.

What security monitoring means

Every day a script checks whether the files of your website are still exactly the ones I published. If anything differs, I get an alert and restore the last intact version within one business day. In addition, the server logs who tries to access it too often and blocks them automatically.

Because your website has no database and no admin panel, the attack surface is small. That is not marketing: it is the reason I build this way.

Cancelling and leaving

After the first 12 months, you can cancel monthly. You receive all the files of your website and I help, at no cost, with the transfer to another provider. The domain I register and manage in my name for as long as you have maintenance. When you leave, I transfer the domain to you at no cost.

Questions about maintenance

What counts as a small change within the included hour?

Small adjustments to pages that already exist: opening hours, a price, a new photo, a text correction. New pages, new features and design changes are not included. For those I make an estimate, and you receive it before any work starts.

What does work outside my plan cost?

R$ 290 per hour, final price, billed per quarter hour. Work likely to take more than 1 hour I estimate first. I only start after your go-ahead.

Does an unused hour carry over to the next month?

No. The included hour applies per month and does not accumulate. That keeps the cost of your plan predictable.

How do I know what my time was spent on?

Every month you receive a summary of the time spent, even if it was zero minutes.

Which costs do I pay to third parties?

The Shopify subscription and payment-provider fees you pay directly to those companies. Your .com.br or .br domain, hosting, SSL, backups and updates are part of every maintenance plan. Google Business Profile, Google Analytics and other external services I set up as separate work, billed hourly.

Can I cancel maintenance?

Maintenance is required for the first 12 months. After that it can be cancelled monthly. The website remains yours: when you leave, you receive all the files.

Are Google Business Profile or Analytics part of any plan?

No. Setting up and following up your Google Business Profile, Google Analytics or other external services is separate work, at R$ 290 per hour, always with an estimate first.

Can I switch plans later?

Yes, monthly. Upgrading takes effect immediately; downgrading takes effect from the next month.

Where is the website hosted?

On a server in the European Union that I configure and monitor myself. For a business website the distance makes no noticeable difference: the pages are lightweight and open in an instant in Rio.

Ready for a website that works and is secure?

Tell me what you want to achieve. You get a reply within 1 business day and, within 2 business days after our call, a quote with a fixed price.